If you agree, we send your agreements, receipts, renewal reminders, cancellation confirmations, notices of changes and other notices about your membership by email to the address in your account, and we keep copies in your dashboard. This covers every notice about every home in your account while you're a member and for 12 months after.
Paper copies are free. You can ask for a paper copy of any notice at no charge.
You can switch to mail at any time. Email help@stillmyhome.com or write to Still My Home, Inc., 82 Nassau St #61542, New York, NY 10038, and we'll mail notices to you instead, at no charge. Your membership continues as before. The change takes effect within 5 business days after we get your request.
Keep your email address up to date in your dashboard under Account. If our emails to you bounce, we'll try to reach you by mail, and by text only for payment problems and renewal reminders, if you agreed to texts.
What you need: an email account, a device with a current web browser, and a way to open, save or print PDF files. Open a sample PDF to check. If this changes in a way that could stop you from reading our notices, we'll tell you and ask you again.